Apila: Flower Friends

Support

Something not blooming the way it should? We're happy to help.

Email usapilaflowerfriends@gmail.comInclude your Apila username and your iPhone model if something's broken.

Common questions

How do I sign in?

Apila uses Sign in with Apple or Google. If you choose Apple's "Hide My Email", we only see the relay address Apple gives us.

How do I add a friend?

Open Friends and invite someone by their username. Once they accept, you can visit each other's planets, make plans and grow trees together.

How do I report, block or remove someone?

Long press a friend in the Friends list, or tap ⋯ on their card on your planet, then choose Report, Block or Remove. You can unblock people later in Settings.

We review every report. If someone is making you feel unsafe, you can also email us directly.

How do I delete my account?

Go to Friends → ⚙︎ Settings → Delete account. This permanently deletes your account, planet, journal, photos, trees and friendships. It can't be undone. Trees your friends planted stay with them.

Does Apila track my location or health data?

No. Your walk routes, location and step count from Apple Health stay on your phone and are never sent to us. See the privacy policy for details.

Is my voice recorded in duet games?

No. Your voice is sent live to the friend you're playing with so it can move your shovel. It's never recorded or stored.

Why aren't my steps showing?

Apila needs permission to read your step count. Open the iPhone Settings app → Health → Data Access & Devices → Apila, and turn on Steps.

Privacy

Read what Apila collects and what you can do about it in our privacy policy.